Product Information

Q1. What materials are used in Seagully jewelry?

All our pieces are crafted using high-quality materials including gold-plated brass, stainless steel, semi-precious stones, and hypoallergenic metals that are gentle on the skin.

Q2. Will the jewelry tarnish or lose color?

Our jewelry is coated with a premium protective layer to reduce tarnishing. However, like all fashion jewelry, we recommend avoiding water, perfumes, and harsh chemicals to maintain its shine.

Orders & Shipping

Q3. How long does shipping take?

Orders are typically processed within 2–3 business days. Delivery times vary by location.

Q4. Do you ship internationally?

Yes, we ship worldwide! Shipping charges and delivery times may vary depending on your location.

Returns & Exchanges

Q5. What is your return policy?

We accept returns within 7 days of delivery for unused and unworn items. Earrings are non-returnable due to hygiene reasons.

Q8. Can I exchange a product?

Yes, exchanges are accepted for sizing or product defects. Just contact us at [your support email] within 7 days of receiving the item.